Shipping policy

Grounded Sage. We are committed to providing transparent, reliable, and accurate shipping information to ensure your shopping experience is simple and worry-free. This policy applies to all orders shipped within the United States.

Order Processing Time

  • Orders are processed within 1–2 business days (Monday – Friday)
  • Orders placed on weekends or holidays will begin processing on the next business day

Order Cut-Off Time

  • Daily cut-off time: Pacific Standard Time (GMT-7)
  • Orders placed before the cut-off time may be processed the same business day
  • Orders placed after the cut-off time will be processed on the next business day

Shipping Method and Transit Time

  • Shipping method: Standard US Shipping
  • Estimated transit time: 5–7 business days (Monday – Friday)

Total Estimated Delivery Time

  • Processing time: 1–2 business days
  • Transit time: 5–7 business days
  • Total estimated delivery time: 6–9 business days (Monday – Friday)

Delivery timeframes are estimates and may be affected by carrier delays, severe weather conditions, or high shipping volumes.

Shipping Charges

  • Flat rate shipping: $7.59 for all orders

Delivery Address

  • Orders will be shipped to the address entered during checkout
  • Please ensure that your shipping details are accurate and complete

Grounded Sage is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at help@groundedsage.shop.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Order Tracking

  • A shipping confirmation email containing tracking information will be sent once your order has been dispatched
  • Tracking details are typically available within 24–48 hours after shipment

Lost or Delayed Orders

If your order is delayed or appears to be lost during transit, please contact us at help@groundedsage.shop.

We will assist by working directly with the shipping carrier to resolve the issue.

Contact Us

For any questions or assistance:

Email: help@groundedsage.shop
Phone: +1 714-965-5650
Address: 3333 Bristol St #2522, Costa Mesa, CA 92626, USA
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)